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Due to COVID-19, we request you to get in touch with us on Chat and email.

Contact Us

As you explore the world of pet parenting, we at OurPetWarehouse would love to act as your guiding light. We are always happy to be your helping hand when you need it, and we would be pleased to assist you.

If you have any concerns/queries regarding anything from delivery to product issues to complaints, we are always ready to help you out. All you have to do is call us on our toll free number 1-800-986-6350 or email us at with your questions, concerns, queries, and even suggestions or feedbacks.

Call us on our toll free number 1-800-986-6350 MON TO SAT, 9 AM TO 6 PM CST

Email us at

Please Note

Due to prevailing situation of COVID-19, we have advised our customer service team to work from home.

Hence our customer service team will not be able to take your calls at this time. However, we will still be at your service and you can reach out to us via voicemails or through emails.

Our team will do the best to respond to your queries as soon as possible.

Thank you for your understanding. Stay safe and keep your pets safe too.


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