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Reward Points

Reward Points System

The More You Buy, The More You Earn

At OurPetWarehouse, our aim is to provide the best pet supplies at the most affordable prices. With this in mind, we have come up with a reward points system which will help our customers to earn more rewards on their purchases. And the more you purchase, the more reward points you will receive.

These points will get collected in your registered account with us, which can be redeemed in the future when you make further purchases. The reward points that you will earn will be equal to the purchase value.

For example,

If the value of your order is $50, you will be eligible to earn 50 reward points on this particular purchase.

Reward Points for Our New Customers

If you haven’t shopped from us before and are a new customer, we will give you 100 reward points as a welcome gift.To receive these points, you will have to create an account by registering yourself with a valid email address.

How are reward points redeemed?

Reward points can be redeemed during any order purchase you make. But to redeem your reward points, you will have to have a minimum order value of $25. At the most, 10% of your total order can be redeemed.

Where do I check my reward points?

Your reward points can be checked anytime by logging into your account, during checkout, and during your order confirmation.

Account: Reward points can be checked by simply logging into your registered account.

Checkout: Once you have added all the products in your shopping cart, you can check the reward points earned along with the maximum number of points you can redeem for that order.

Order Confirmation:Once your order has been confirmed, the order confirmation page will show you the total number of rewards points you have earned. The reward points can also be checked via the confirmation email sent to you after your order has been placed.

How Is The Value Of Reward Points Calculated?

The value of reward points are calculated as:

20 reward points = $1 or 100 reward points = $5

This means that for every 20 reward points, you will be eligible for a discount of $1. So, if you have 100 reward points, you will get a discount worth $5.

Your reward points can be redeemed as a discount on your next or subsequent purchases.

How can I redeem my reward points?

Reward points can be redeemed with the help of a slider that can be found on the ‘Shopping Cart’ page. Using the slider, you can select the appropriate number of reward points you wish to redeem. You can also enter the required number in the box instead of using the slider provided.

Note:Reward points can also be redeemed equivalent to the amount equal to 10% of the value of your order.

For example, if the value of your order is $500, then 10% of $500 is $50. This means that the maximum number of reward points which can be redeemed by you for this purchase is 1000, because as per the value of reward points, 100 points is equal to $5.

How long does it take to credit my account with my reward points?

Your reward points will be credited to your account as soon as your order gets shipped. Normally, within 2 to 3 days from placing the order, your account gets credited with the reward points. For more assistance regarding this, kindly email us on contact@OurPetWarehouse.com !

Is it possible to encash the reward points I earn?

Unfortunately, reward points earned cannot be encashed. These reward points can only be used as discounts on your purchases from OurPetWarehouse.

How can I manage my earned reward points?

You can manage all your reward points earned by logging into your registered account. Once you log in, go to ‘My Account’, and then click on ‘My Reward Points’. Over here you can manage all your incoming and outgoing reward points.

Do my reward points carry an expiration date?

Yes, your reward points do carry an expiration date. All unused reward points will automatically expire after 10 months from the date they were credited to your account. For more information on this, email us at contact@OurPetWarehouse.com !

Terms & Conditions:
  • Reward points earned are only eligible for use in OurPetWarehouse’s online pet store. It can only be earned and redeemed on OurPetWarehouse.
  • Only 10% of the order value can be redeemed.
  • Reward points cannot be earned or redeemed on any online pet store other than OurPetWarehouse.
  • The reward points system can be declared void, discontinued, or invalid at any time without any prior notice to the customers.
  • The redeemed value, validity period, and monetary equivalence of the reward points on any order can be changed at any time without any prior notice.
  • Reward points earned cannot be redeemed or converted into cash.
  • Reward points earned by a particular customer can be accumulated and redeemed by that individual only. Reward points cannot be transferred.

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